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The Art of Mindy Fisher » Terms & Conditions

Terms & Conditions

Payments

Payments may be completed securely online via credit card (Visa, Mastercard, Discover, and American Express) or PayPal. Cash and checks are payable in person. I can also receive payments via Venmo from people I already know. I do not ship orders until they are paid in full. 

Cancellations

Cancelled orders are subject to a 3% credit card processing fee for all online orders (credit card or PayPal). Ready to ship items do get shipped ASAP, so it is recommended to cancel within 24 hours. If the item has already been shipped you will need to process a return. 
Cancellations on custom paintings will depend how far along in the painting process I am. For example: 
If cancelled within 7 days of ordering the refund will be 75% of the total order. 
If cancelled within 14 days of ordering the refund will be 50% of the total order. 
If cancelled within 21 days of ordering the refund will be 25% of the total order. 
Cancellations not accepted after 21 days of the initial order. 

Returns

I accept returns on non-custom paintings within 30 days of ordering. A 25% restocking fee applies. 
No returns of custom paintings are accepted.

Refunds may either be returned with the original payment method, or kept on file as store credit. Refunds will be processed within a week of receiving the returned item. 

To return an item please contact me to let me know the reason why, and include any photos of damage or issues. Then, the painting may be shipped to 7 Beechwood Lane, Springfield, VT 05156. The item should be packaged carefully to prevent any damage. Return shipping to be paid by the client. In some cases I may decide to reimburse for the shipping costs if there was an error on my part.

Shipping

Most artwork is shipped via USPS priority mail with insurance. Larger paintings may require alternative shipping methods. 
If your artwork was damaged during delivery please email photos of the damaged packaging and contents within 7 days of confirmation of delivery in order to receive a refund or store credit. Because all of my pieces are one-of-a-kind I am unable to send replacements. 

Ready-made paintings, Ornaglyphs, Remnants, and Magic Spills will be shipped within 1-3 business days. 

Custom paintings are shipped within 3-4 weeks of ordering.

Shipping costs are calculated when you add your item to your cart. 

Limit of Liability

Sometimes I make typos. If something seems too good to be true, it might be. If I priced something way too low and do not want to sell it for that price, I reserve the right to cancel the order with a full refund (I will eat the credit card processing fees in that situation). 

Copyright

All images and text on this website are Copyright © 2024 Mindy Fisher
Mindy Fisher retains the Copyright on all artwork and custom paintings ordered. If interested in licensing your custom painting please email Mindy. 

Privacy

I will respect your privacy. Your information will only be used for order management.
I do reserve the right to share imagery of commissions on my website, social media, and in print. I typically wait at least 90 days after the item is shipped to share scans of the commission on my website and social media. Names associated with the order will not be shared, unless permission is given by the customer. Customers may request that their custom painting not be shared at all.